Terms of Use / Terms of Service
The use of this site and services supplied by Seattle Design Group
is governed by the policies, terms and conditions set forth below.
Please read them carefully. The term “Seattle
Design Group” or “us” or “we” or “our” refers
to Seattle Design Group, the owner of this Web site. Your use of
this site indicates your acceptance of these terms and conditions.
Your acceptance of a proposal, estimate or contract from Seattle
Design Group indicates your acceptance of these terms and conditions.
Seattle Design Group, reserves the right to make changes to this
site and these terms and conditions at any time.
A. Copyright and Trademark Notice
This site is owned and operated by Seattle Design Group. Unless
otherwise specified, all materials appearing on this site, including
the text, site design, logos, graphics, icons, and images, as well
as the selection, assembly and arrangement thereof, are the sole
property of Seattle Design Group, Copyright © 2007, ALL RIGHTS
RESERVED. You may use the content of this site only for the purpose
of reviewing or ordering our services and for
no other purpose. No materials from this site may be copied, reproduced,
modified, republished, uploaded, posted, transmitted, or distributed
in any form or by any means without Seattle Design Group's prior
written permission. All rights not expressly granted herein are
reserved. Any unauthorized use of the materials appearing on this
site may violate copyright, trademark and other applicable laws
and could result in criminal or civil penalties.
All custom graphics, icons, logos and service names are trademarks
or service marks of Seattle Design Group. All other trademarks
or service marks are property of their respective owners. The use
of any Seattle Design Group trademarks or service marks without
our express written consent is strictly prohibited.
B. Disclaimer and Limitation of Liability as to SeattleDesignGroup.com
The Seattle Design Group Web site and the materials therein are
provided “as
is”. Seattle Design Group makes no representations or warranties,
either express or implied, of any kind with respect to the Seattle
Design Group Web site, their operations, contents, information
or materials. Seattle
Design Group expressly disclaims all warranties,
express or implied, of any kind with respect to the Web site or
its use, including but not limited to merchantability and fitness
for a particular purpose. You agree that Seattle
Design Group, its
directors, officers, employees or other representatives shall not
be liable for damages arising from the operation, content or use
of the Seattle
Design Group Web site or it's products or services.
You agree that this limitation of liability is comprehensive and
applies to all damages of any kind, including without limitation
direct, indirect, compensatory, special, incidental, punitive and
consequential damages.
C. Typographical Errors
In the event a service is listed at an incorrect price or with
incorrect information due to typographical error or error in pricing
or product information, Seattle
Design Group shall have the right to refuse or cancel any orders
placed for a service listed at the incorrect price.
D. Links
This site may contain links to other sites on the Internet that
are owned and operated by third parties. You acknowledge that Seattle
Design Group is not responsible for the operation of or content
located on or through any such site. No link should ask you for
any personal information unless it is a secured page.
E. Refusal of service
We reserve the right to refuse service to anyone we view as a
potential risk of violating or failing to follow our Terms
of Service as outlined on this page and in our estimates, proposals
or contracts.
F. Billing Policy
The following constitutes our Billing Policy and applies to
ALL of our customers. Please review the following terms carefully.
If you do not agree to these terms, you should not use this site
or request a proposal. The term “Seattle Design Group” or “us” or “we” or “our” refers
to Seattle Design Group, the owner of this Web site. The term “you” refers
to the user, the customer or viewer of our Web Site. The term "plan" refers
to any product, service or item billed on a one time or reoccurring
interval. Any questions or comments regarding this document should
be forwarded to the Company at the following address: info@seattledesigngroup.com.
Payments
All prices shown are in US currency. Payments to us are to be
made in US currency and must be drawn from a US bank.
We accept the following types of payment:
- Check or Money Order
- Credit Card (VISA, MasterCard, American Express, Discover)
(an additional 3% fee applies)
- PayPal (an additional 3% fee applies)
All payments are due on the invoice date. You are responsible
for notifying us, of any changes to your billing information
(including, but not limited to e-mail address, billing address
or phone number).
Customers are to make payment of their
balance due within fifteen (15) days of the invoice date.
Accounts that are thirty (30) days past due will be automatically
suspended. All past due and unpaid balances are subject to collection.
In the event of collection, you will be liable for costs of collection
including attorney's fees, court costs, and collection agency
fees.
Billing Intervals
Hosting and Web Services
We offer two billing intervals for hosting charges: quarterly
(3 months), and yearly (12 months). The billing interval begins
on the activation date. The initial cost of all additional
features added to an account are charged immediately. Future
billing will coincide with your established billing interval.
Any additional items, services and their related setup fees
are non-refundable.
Programming, Design and Print
Programming, design and print work are billed as they are completed
and unless otherwise noted or agreed upon in written form are
due within thirty (30) days of invoice date. If needed quantified
work can be scheduled on reoccurring basis and have established
billing interval. This must be negotiated initially and be
agreed to in writing on your proposal or estimate.
Disputes
If you have any disputes on an invoice they must be brought to
our attention within the terms of the invoice. No disputes
will be accepted or acknowledged outside of the invoice terms.
Account Renewals
In order to insure uninterrupted service to your website and
related services, all plans will automatically renew at the
end of the plan's billing interval. Plan renewal charges are
based on the current rate on the date of renewal according
to the service selected. Plans are renewed for the same billing
interval. If you wish to cancel your plan before plan renewal,
please refer to the Cancellation section below.
Important Notice
In the event you need to cancel, please specify whether you would
like to cancel your domain name only, your Web hosting plan
only, or both your domain and hosting accounts. The cancellation
or expiration of your domain name does not automatically terminate
your hosting account (or vice versa). Your hosting account
billing term automatically renews upon its completion, unless
you notify us that you would like to cancel your account.
Statements
ALL invoices and statements are mailed. You are required to keep
a valid physical mailing address at all times. PO Boxes will
not be accepted.
Fees
Returned (NSF) Checks
We charge a $35.00 processing fee for returned (NSF) checks.
Customers that issue an NSF check will be required to submit
future payments with a certified check or money order.
Credit Card Chargebacks
A $35.00 processing fee will be assessed for each credit card
chargeback received by us.
Reactivation
Customers that choose to reactivate a closed account will be
charged a $50 reactivation fee. If we have to restore your
data files to your reactivated account, a $250 fee will be
charged.
Hosting Plan Changes
There
is no upgrade fee for upgrading to a higher priced plan, however,
you will be charged any difference between the setup fee applicable
to your new and prior plans.
Cancellations
Our plans will automatically renew until a plan is cancelled.
In order to cancel service, you must contact us during business
hours, Monday through Friday, 10:00 A.M. to 5:00 Pacific Standard
Time, at 253.677.4384. Please note that there are no pro-rated
refunds after the first 30 days of service.
Cancellation requests must be received by us a minimum of thirty
(30) days prior to the end of your billing interval. Cancellations
submitted later than this time may result in your hosting plan
being automatically renewed. All cancellations become effective
on the day processed by us. Please note that we are unable to
schedule a cancellation for a future date. We will confirm the
cancellation request when it is processed. If you do not receive
a confirmation notice, please contact us immediately.
We do not monitor or automatically cancel plans for problems
related to domain name transfers, non-usage, Internic, your ISP,
or any other secondary issues not directly related to our services.
Cancellation of services does not relieve you from paying any
outstanding balance owed on your account. We reserve the right
to terminate any account, at any time, without notice, for any
reason that we deem appropriate.
Credit Card Disputes/Chargebacks
We have a zero tolerance policy for chargebacks. Customers who
dispute a credit card or PayPal payment are subject to a fine,
suspension and account termination at our discretion. A $35.00
processing fee will be assessed to all accounts that receive
a chargeback.
Billing/Price Changes
Our policies and prices are subject to change without notice.
Any price changes become effective in the next billing cycle.
G. Jurisdiction and Venue
You agree that any legal action brought against Seattle
Design Group
shall be governed by the laws of the State of Washington without
regard to its conflict of law principles. You agree that the sole
jurisdiction and venue for any litigation arising from your use
of the Seattle Design Group Website or arising from a service contract
or invoice from Seattle Design Group shall be an appropriate federal
or state court located in Pierce County, Washington.
H. Privacy Policy
Your privacy is important to us. We want you to feel comfortable
when you access our Web site. When you visit this site, you can
do so anonymously without revealing your identity or any personal
information to us.
We also believe that understanding what our customers want to see
and do when visiting our site is an important part of building
an interesting and useful online environment. Therefore, we track,
on an aggregate basis, such information as the time and length
of visits, the pages viewed or downloaded, and the name of your
Internet service provider. We do not collect any personal information
about you unless you provide it to us.
INFORMATION GATHERED
When you purchase services, or send an e-mail message to us, you
voluntarily give us personal information such as your name, address,
e-mail address and credit card information. If you choose to
share this information with us, it is stored here so that we
can respond to you and fulfill your requests for information.
The information gathered by us when you contact us may be used
for internal marketing purposes. However, none of this information
is ever sold to marketers, periodical publishers or any other
outsiders.
COOKIES
"Cookies" are small pieces of information that are stored
by your browser on your computer's hard drive. Our cookies do not
contain any personal identifying information. They do, however, help
identify the pages you've viewed on our site and the amount of time
you’ve spent on each page. This information helps us identify
the areas of our site that are most important to our customers
which, in turn, helps ensure you will have a pleasant visit when
you come to our site.
SUMMARY
We are committed to protecting your privacy. We use the information
we gather from this site to enhance your overall experience,
and we will not sell your personal information to anyone. If
we can answer any questions or concerns you may have about our
privacy policy, please contact us, and we'll be happy to help
in any way we can.